AT&T EL51209, EL51359 User Manual

Troubleshooting

Troubleshooting

Appendix C
41
Troubleshooting
• Ensure that the telephone base is powered up.
• Place the cordless handset in the telephone base for 
one minute to allow the cordless handset and base to 
resynchronize.
• Move the cordless handset closer to the telephone 
base. You might have moved out of range.
• Reset the telephone base. Unplug the electrical 
power. Wait for 15 seconds then plug it back in. Allow 
up to one minute for the cordless handset and 
telephone base to reset.
• Other electronic products can cause interference with 
your cordless phone. Try installing your phone as far 
away from these types of electronic devices as 
possible: television sets, VCRs, or other cordless 
telephones.
The batteries do 
not hold a charge.
• If the cordless handset is in the telephone base or 
charger and the charge light does not come on, refer 
to The charge light is off (page 45) in this Trouble-
shooting guide.
• Charge the battery in the cordless handset for at 
least 16 hours. For optimum daily performance, return 
the cordless handset to the telephone base or 
charger when not in use.
• If the battery is depleted, it may take approximately 
four minutes to charge the handset before it can 
resume display on the screen.
• You may need to purchase a new battery. Please 
refer to Battery installation & charging (pages 5-6) 
in this user’s manual.
CONNECTING... 
appears on my 
cordless handset.