Canon LEGRIA HV40 Instruction Manual

Troubleshooting

Troubleshooting

84

Trouble? 

Additional Information 

Trouble?

If you have a problem with your camcorder, refer to this checklist. Consult your dealer 
or a Canon Service Center if the problem persists.

Pow er Source

Recording/Playback

Troubleshooting

Problem

Solution

• Camcorder will not turn on.
• The camcorder switches off 

by itself.

• The cassette compartment 

cover will not open.

• The LCD/viewfinder switches 

on and off.

Battery pack is exhausted. Replace or charge the battery pack.

16

Attach the battery pack correctly.

The CHARGE indicator flashes 
rapidly (about twice per 
second).

Charging has stopped because the compact power adapter or 
the battery pack is faulty.

• Battery pack will not charge.
• The CHARGE indicator 

flashes very slowly (about 
once every 2 seconds).

Charge the battery pack in temperatures between 0 °C and 
40 °C.

Battery packs become hot with use and may not charge. When 
the battery pack is outside the charging temperature range, the 
CHARGE indicator will flash irregularly. The charging will start 
once the battery pack temperature is below 40 °C.

The battery pack is damaged. Use a different battery pack.

Problem

Solution

Buttons will not work.

Turn on the camcorder.

Load a cassette.

18

Abnormal characters appear on 
the screen. The camcorder 
does not operate properly.

Disconnect the power source and reconnect it after a short time. 
If the problem still persists, disconnect the power source and 
press the RESET button with a pointed item. Pressing the 
RESET button resets all settings.

” flashes on the screen.

Load a cassette.

18

” flashes on the screen.

Battery pack is exhausted. Replace or charge the battery pack.

16

” flashes on the screen.

Condensation is detected. See reference page.

94

The lens cover is not 
completely open.

Turn the camcorder off and then on again.

“ ” flashes red on the screen.

The camcorder malfunctions. Consult a Canon Service Center.

“REMOVE THE CASSETTE” 
appears on the screen.

Remove the cassette and reinsert it.

18

The wireless controller will not 
work.

Set [WL.REMOTE] to [ON].

42

The battery of the wireless controller is exhausted. Replace the 
battery.

19