Nikon COOLPIX S9700 User Manual

Troubleshooting

Troubleshooting

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If the camera fails to function as expected, check the list of common problems 
below before consulting your retailer or Nikon-authorized service 
representative.

Power, Display, Settings Issues

Troubleshooting

Problem

Cause/Solution

A

The camera is on but 
does not respond.

• Wait for recording to end.

• If the problem persists, turn the camera off.

If the camera does not turn off, remove 
and reinsert the battery or batteries or, if 
you are using an AC adapter, disconnect 
and reconnect the AC adapter.
Note that although any data currently 
being recorded will be lost, data that have 
already been recorded will not be affected 
by removing or disconnecting the power 
source.

20,
E97

Battery inserted in the 
camera cannot be 
charged.

• Confirm all connections.

• When connected to a computer, the 

camera may not charge for any of the 
reasons described below. 
- Off is selected for Charge by 

computer in the setup menu.

- Battery charging stops if the camera is 

turned off.

- Battery charging is not possible if the 

camera’s display language and date and 
time have not been set, or the date and 
time were reset after the camera’s clock 
battery was exhausted. Use the 
charging AC adapter to charge the 
battery.

- Battery charging may stop if the 

computer is in sleep mode.

- Depending upon the computer 

specifications, settings, and status, 
battery charging may not be possible.

12

84,
E75

16, 18

Camera cannot be 
turned on.

• The battery is exhausted.

• The power switch is enabled a few 

seconds after the battery is inserted. Wait a 
few seconds before pressing the power 
switch.

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